Frequently asked questions
You need an installation of WordPress with WooCommerce, and an account with Billogram.
No, you choose your own payment cycle, and you simply have to pay the invoices that are sent to you. The service is always billed in advance for the forthcoming license period.
No, the standard plugin (without add-ons) is only 250 SEK excl. VAT per month.
Yes, you can integrate multiple web shops. This requires a separate license per installation.
We offer a flexible payment plan. You can choose if you want to pay monthly, quarterly or annually.
WooCommerce Billogram updates the inventory as soon as Billogram has recieved payment of the invoice. When this happens, a callback is sent to your WooCommerce site. If you instead want to update inventory when an order is placed, you can choose this under the plugin settings page. Set "Decrease inventory" to "On order".
Yes. From version 2.0 and onwards, there is support for WooCommerce Subscriptions.
The integration gives you two different options to sync an order from WooCommerce to Billogram. You can choose between syncing invoices to Billogram with the status "Live". This invoice will then be sent to your customer via e-mail or traditional post. The other option is to sync the invoice as a draft to Billogram, and you will have to login to Billogram to approve the invoice before it's sent to your customer. Both types of sync is executed when an order status is "processing" in WooCommerce.
If you create a product and save it as a draft in WooCommerce, the product is not seen in Billogram. The sync will only happen when the product is published.
Yes, technical support via e-mail from the plugins developer listed under the order button on the top of this page is included. Phone support and consulting for issues not related to the plugin in billed 950 SEK hourly (excl. VAT).
Of course, we offer “hands-on” installation. This is billed 950 sek per hour (excl. VAT).
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